When a Business Effectively Builds in Switching Costs, Its Customers

question 118

True/False

When a business effectively builds in switching costs, its customers and/or suppliers become reluctant to switch to another competitor.

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Definitions:

Chordal Thickness

The measurement of the thickness of a gear tooth along the chord, typically at the pitch circle.

Diametral Pitch

A measure of gear tooth density, defined as the number of teeth per inch of the diameter of the gear pitch circle.

Outside Diameter

The measurement of the largest dimension across the outer surface of a cylindrical or spherical object.

Rotary Motion

Movement in a circular path, revolving around an axis or center point.