When Customers Become Dependent on Mutually Beneficial Inter-Enterprise Information Systems

question 19

Multiple Choice

When customers become dependent on mutually beneficial inter-enterprise information systems, they become reluctant to switch to a company's competitors because they would incur all following costs except:

• A) Time
• B) Money
• C) Innovation
• D) Effort

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Definitions:

Ecstasy

A profound feeling of overwhelming happiness or joy; also a common name for MDMA, a psychoactive drug known for inducing euphoria and empathy.

LSD

Lysergic acid diethylamide, a powerful hallucinogenic drug that alters perception, thoughts, and feelings.

Hallucinations

Perceptions in a conscious and awake state in the absence of external stimuli that have qualities of real perception.

Pain-killing Neurotransmitters

Chemical substances in the nervous system that reduce the sensation of pain, such as endorphins.