A Customer-Focused Business Can Build Customer Value and Loyalty By

question 104

Multiple Choice

A customer-focused business can build customer value and loyalty by:

• A) Making a loyal customer feel special with website personalization
• B) Letting customers place orders directly, or through distribution partners
• C) Letting customers check order history and delivery status
• D) All of the choices are correct.

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Definitions:

Data Set

A group of associated data sets made up of distinct components which can be handled together as a single entity by a computer.

Data Set

A collection of related sets of information that is composed of separate elements but can be manipulated as a unit.

Median

A statistical measure representing the middle value in a data set when the values are arranged in ascending or descending order.

Mean

A statistical measure that represents the average value of a set of numbers.