All of the Following Are Support Processes, Except

question 29

Multiple Choice

All of the following are support processes, except:

• A) Customer relationship management
• B) Procurement of resources
• C) Technology development
• D) Employee benefits intranet

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Definitions:

Producing Departments

Departments or divisions within an organization directly involved in producing the goods or services offered to customers.

Fixed Costs

Costs that do not change with the level of production or sales activity within a certain range and period, such as rent, salaries, and insurance.

Cafeteria

A type of food service location within an institution where customers serve themselves from a variety of dishes made available.

Transfer Prices

Prices used for the sale or transfer of goods and services between departments or divisions within the same company.