A _______________ Application Implements a Business Strategy of Using IT

question 29

Short Answer

A _______________ application implements a business strategy of using IT to support a total customer care focus for all areas of a company.

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Definitions:

Ambiguity

The quality of being open to more than one interpretation; lack of definiteness or clarity.

Assertiveness

A communication style characterized by confidently expressing one’s thoughts, feelings, and needs directly and respectfully.

Prejudice

A preconceived opinion or judgment about someone or something that is not based on reason or actual experience, often manifesting as bias or discrimination.

Communication Differences

Variations in the ways individuals express, receive, and interpret messages, affected by cultural, personal, and situational factors.