According to the Real World Case, ECourier Embraced Technology By

question 133

Multiple Choice

According to the Real World case, eCourier embraced technology by:

• A) Doing the same things that all their competitors were doing successfully.
• B) Installing a new computerized bar-scanning system for packages.
• C) Enabling a new telephone system for customers.
• D) Giving all their couriers handheld GPS units for tracking and communication. Lufthansa plans to phase out the desktop computers that it had previously deployed in airports, thereby streamlining its infrastructure and cutting costs.

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Definitions:

Board Of Directors

A group of individuals elected by shareholders to oversee the management and strategic direction of a corporation.

Ecological Perspective

A framework considering individuals within their environmental contexts, acknowledging the interaction between people and their surroundings.

Psychological Health

The state of mental well-being in which one can use their cognitive and emotional capabilities, function in society, and meet the ordinary demands of everyday life.

Sense of Community

A feeling of belonging and mutual support within a group or a community, where members share common values or interests.