Examlex
An extranet is an Internet-like network inside the enterprise; an intranet is between the enterprise and its trading partners.
Establish Rapport
The process of building a friendly and harmonious relationship based on understanding and trust.
Modifying Feelings
The process of altering or adjusting one's emotions toward a more desired state.
Display Rules
Cultural or societal norms dictating the appropriate emotional expressions under various circumstances.
Cognitive Empathy
The capacity to understand another person's point of view or mental state without necessarily sharing their emotion or experience.
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