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Ryan works for a small consulting company. They want to do a better job of tracking their clients and the jobs they have bid on and either won or lost. There are no processes in place right now, and all users (consultants and managers) have different ideas. What is the best systems development approach for Ryan's company?
Conversational Narcissism
A communicative style where one individual dominates the conversation, focusing mainly on their own interests, often disregarding others'.
External Noise
Distractions or disturbances from the environment that interrupt or interfere with the communication process.
Ambush Listening
is a deceptive form of listening where the listener pretends to be attentive but is actually waiting for an opportunity to attack or counter the speaker's arguments.
Social-Decentering
is the cognitive process of considering and taking into account the perspectives, feelings, and backgrounds of others.
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