_____ Includes Those Areas Where Customers Directly Interact with the Company

question 28

Multiple Choice

_____ includes those areas where customers directly interact with the company.

• A) CRM
• B) Analytical CRM
• C) Customer-facing CRM
• D) Customer-touching CRM
• E) Transactional CRM

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Definitions:

Bacterium

A domain of single-celled, prokaryotic organisms that are often characterized by cell walls, and can be found in a vast array of environments.

Comma-Shaped

Resembling the punctuation mark comma in shape, with a curved form that narrows to a point at one end.

Vibrios

Vibrios are a genus of Gram-negative bacteria, many of which are pathogenic, causing diseases such as cholera in humans.

Protozoans

Single-celled eukaryotic organisms, often parasitic, that can cause diseases in humans and other animals.