Refer to IT's About Business 11

question 74

Multiple Choice

Refer to IT's About Business 11.2 - An Instantaneous CRM Effort: Which of the following is true?

• A) Organizations can ignore social media.
• B) Organizations only need to be followed on Tweeter to be effective.
• C) An organization has to act on posts about itself on Tweeter and Facebook.
• D) Tweeter is the only way to monitor customer experiences
• E) Organizations can put up a Facebook fan page and customers will flock to it.

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Definitions:

Interest Dates

Specific dates on which interest payments are made or calculated on bonds, loans, or deposits.

Bond

A financial device signifying a loan provided by an investor to a borrower, usually in the form of corporations or government entities.

Buyer Pays

A term indicating that the buyer is responsible for the costs of goods shipping, insurance, and any related expenses incurred until delivery is complete.

Accrued Interest

Interest that has accumulated over time but has not yet been paid or received.