Haya Noticed That College Students Needed to Dress Up for Presentations

question 109

Multiple Choice

Haya noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. She decided she was going to set up a tie store on her campus and offer sports themed ties as well as solid colored ties in her school colors. She can put an announcement on the school's monitors that would display in the dining halls and student union. Haya orders 40 ties in each of the school colors and 10 in each of four sports. She almost instantly sold out of all the sport themed ties. She decides to approach each of the sports teams on campus to see if they would be willing to buy ties "in bulk". Which of the following is true about Haya's supply chain?

• A) Haya is using a push model.
• B) Haya is using a pull model.
• C) Haya is experiencing the bull whip effect.
• D) Haya has an accurate demand forecast.
• E) None of the above are true.

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Definitions:

Returning Damaged Merchandise

The process of sending back defective or damaged products to the retailer or manufacturer for a refund, replacement, or repair.

Salespeople

Individuals engaged in selling products or services to customers, often employing various techniques to meet their sales targets.

Product Knowledge

An understanding of a product's features, benefits, and use, essential for salespeople to effectively persuade customers to buy.

Customer Service

The help and service given by a business to its customers who purchase or utilize its goods or services.