Which of the Following Is False

question 18

Multiple Choice

Which of the following is false?

• A) ERP systems are an evolution of functional information systems.
• B) ERP systems look the same to users as functional information systems.
• C) ERP systems have much the same functionality as functional information systems.
• D) ERP systems produce the same reports as functional information systems.
• E) ERP systems use the same data as functional information systems.

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Definitions:

Credence Properties

Qualities of a product or service that are difficult to observe even after purchase and consumption, often requiring expert advice.

Specialized Professionals

Individuals with expertise in a particular area or field, often requiring specific education or training.

Service Quality

A measure of how well a delivered service matches customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.

Gap Analysis

A method of assessing the differences between actual performance and potential or desired performance in an organization, often used to identify areas for improvement.