Examlex
When there are many substitute products, a company can create a competitive advantage by increasing fees.
Act Professionally
Conducting oneself in a manner that is ethical, responsible, and respectful within a professional environment, often adhering to the standards and expectations of the profession.
T-Account Close
The process of transferring the balances of temporary accounts to a permanent account at the end of an accounting period to prepare for a new period.
Benjamin Franklin Close
A sales technique that encourages a customer to make a decision by listing pros and cons of purchasing a product or service, akin to Benjamin Franklin's decision-making method.
Assumptive Close
A sales technique where the salesperson assumes that the prospect has decided to purchase and moves forward with finalizing the sale.
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Q39: The Internet decreases customers' bargaining power.
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