When Users Ask for Added Functionality During a Systems Development

question 8

Multiple Choice

When users ask for added functionality during a systems development project, this is called:

• A) User-defined software.
• B) Scope creep.
• C) Bloatware.
• D) An out-of-control project.
• E) A runaway project.

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Definitions:

Self-Managing Work Teams

Groups of employees granted the autonomy to plan, execute, and monitor their work activities with minimal direct supervision.

Continuous Quality Improvement

A systemic and persistent effort to make incremental improvements in processes and systems to enhance quality.

Continuous Improvement

A continuous endeavor aimed at enhancing products, services, or processes through both minor and major advancements.

Crosby's 'Four Absolutes'

A quality management philosophy emphasizing prevention over inspection, zero defects as the quality standard, quality measurement, and the quality performance standard must be zero defects.