Which of the Following Is the Most Important Enabler of the 360-Degree

question 75

Multiple Choice

Which of the following is the most important enabler of the 360-degree view of the customer across an organization?

• A) the organization's database
• B) the organization's data warehouse
• C) the organization's CRM systems
• D) the organization's collaborative CRM systems
• E) the organization's analytical CRM systems

---

Definitions:

Democratization

The process of making a political system more democratic, including the expansion of citizens' access to political power and decision making.

Berlin

The capital and largest city of Germany, known for its cultural heritage, historical significance, and role in world politics.

Fourteen Points

A statement of principles for peace that was to be used for peace negotiations in order to end World War I, proposed by U.S. President Woodrow Wilson.

Woodrow Wilson

The 28th President of the United States (1913-1921) known for leading the country during World War I and advocating for the League of Nations.