Which of the Following Statements Is False

question 10

Multiple Choice

Which of the following statements is false?

• A) Data consolidation and 360-degree view mean the same thing.
• B) Data about customers in various functional areas was difficult to share.
• C) Collaborative CRM systems enable customers to provide direct feedback to the organization
• D) CRM systems use a data warehouse to make all customer data available to every unit of the business.
• E) Organizations can use blogs for customer input about their products and services.

Analyze and compute missing amounts in financial records and statements.

Prepare and interpret multi-step income statements and compute gross profit rates.

Distinguish between FOB shipping point and FOB destination and understand their impact on financial records.

Utilize a periodic inventory system for recording transactions.

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Definitions:

Partial Reinforcement

A conditioning schedule where only some responses are reinforced, leading to more resistant behavior to extinction.

Intrinsic Reinforcer

A type of motivation that comes from within an individual, such as personal satisfaction or enjoyment of a task.

Extrinsic Rewards

Benefits provided by external factors, such as money, grades, or praise, which motivate individuals to perform tasks.

Sales Quota

A specific sales performance target set for a salesperson or team to achieve within a specified time frame.