Social Computing Has Allowed Customers

question 64

Multiple Choice

Social computing has allowed customers

• A) To be advocates and influencers.
• B) To continue to have to be passive with their interactions with companies
• C) To be forced to interact more often with customer service.
• D) To be restricted to only posting positive feedback about products..

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Definitions:

Job Rotation

A method where employees are moved between two or more jobs in a planned manner to expose them to different experiences and wider aspects of an organization, enhancing versatility and reducing monotony.

Processes

Defined as a series of actions or steps taken to achieve a particular end.

Subsidiary

A company that is controlled by another corporation, often referred to as the parent company, through ownership of a majority of its voting stock.

Management Development

Programs and activities designed to enhance the skills, knowledge, and abilities of managers and potential managers.