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Michaela Runs a Dog-Walking Business

question 36

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Michaela runs a dog-walking business. She has three employees, and she prides herself in maintaining a high level of customer service. She gets about half of her business from last-minute requests. When she receives such a request, she needs to know where her employees are so that she can identify the nearest one who might be able to do the walk. Significantly, she needs this information before she can confirm the walk with the client. Which of the following technologies will help her obtain this information?


Definitions:

Cost Containment

Strategies or measures implemented to control, reduce, or maintain expenses within a given budget.

Divisional Structures

An organizational structure that groups departments based on common products, services, markets, or geographical locations.

Few Products

A situation where a business offers a limited selection of goods or services.

Division Of Labour

The allocation of different parts of a manufacturing process or task to different individuals in order to improve efficiency and productivity.

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