The Most Important Benefit of Knowledge Management Systems Is

question 59

Multiple Choice

The most important benefit of knowledge management systems is:

• A) They improve customer service.
• B) They make best practices available to employees.
• C) They enable the organization to retain scarce knowledge when employees retire.
• D) They improve employee morale.
• E) They make product development more efficient.

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Definitions:

Multiculturalism

A policy or ethos that promotes the preservation of different cultures or cultural identities within a unified society, recognizing and valuing diverse cultural backgrounds.

Employment Equity Act

A Canadian law aimed at eliminating barriers to employment and promoting equality in the workplace for groups traditionally marginalized, including women, racial minorities, indigenous peoples, and people with disabilities.

Second-Generation

Typically refers to individuals born in a country to parents who immigrated to that country, experiencing a blend of cultural identities.

Canadian Multiculturalism

A policy and an ideological concept in Canada that promotes the acceptance and celebration of diverse cultural backgrounds and identities.