The Web and Point-Of-Sale Terminals Are Examples of Customer-Touching CRM

question 15

True/False

The Web and point-of-sale terminals are examples of customer-touching CRM applications.

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Definitions:

Recorded

The process of documenting financial transactions in the books of accounts as evidence of the transactions.

Relate

To establish a connection or relationship between two or more things.

Balance Sheet Accounts

Balance sheet accounts are the accounts that reflect the assets, liabilities, and shareholders' equity of a company, as recorded on the balance sheet.

Income Statement Accounts

Accounts that are used to prepare the income statement, summarizing a company's revenues, expenses, and profits over a period.