Which of the Following Statements Concerning CRM Is Not True

question 23

Multiple Choice

Which of the following statements concerning CRM is not true?

• A) CRM builds sustainable long-term relationships with customers
• B) CRM is designed for companies to interact with their customers as a group.
• C) CRM helps companies acquire new customers.
• D) CRMs help keep repeat customers

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Definitions:

Interest Rate

The percentage at which interest is charged or paid on borrowed or saved money, often expressed as an annual percentage rate.

Supplied

The quantity of a good or service that producers are willing and able to sell at a given price.

Closed Economy

A financial structure that doesn't engage with external economies through trade, investment, or the movement of people.

Public Saving

The difference between the tax revenues and government spending of a country, representing the government's surplus or deficit.