Which of the Following Technologies Is(are) Used by Analytic CRM

question 4

Multiple Choice

Which of the following technologies is(are) used by analytic CRM systems?

• A) Data warehouses and data mining
• B) Decision support systems
• C) Transaction processing systems
• D) All of these

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Definitions:

Markov Analysis

A statistical technique used to predict future behaviors based on historical data, considering the likelihood of transitioning from one state to another in various contexts.

Replacement Tables

Tables or charts used to substitute old pieces of data with updated or corrected data in databases or reports.

Labour Market Analysis

The examination of the supply and demand for labor, assessing trends, and identifying factors that influence employment rates and wages.

HR Supply and Demand

The analysis and forecasting of the need for and availability of human resources, ensuring alignment with organizational requirements.