Empathic Listening Differs from Active Listening in That

question 48

Multiple Choice

Empathic listening differs from active listening in that

• A) active listening is one kind of empathic listening.
• B) active and empathic listening are both purposeful.
• C) empathic listening adds the goal of understanding.
• D) empathic listening invites more feedback.

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Definitions:

Discrimination

The unfair treatment of various groups of individuals or objects based on race, age, or gender.

Superordinate Goals

These are overarching objectives shared by conflicting parties that can only be achieved through cooperation, thus helping to resolve or mitigate the conflict.

Bystander Effect

a phenomenon where individuals are less likely to offer help to a victim when other people are present, often due to a diffusion of responsibility.

Social Exchange Theory

A theory that describes how the relationship between individuals is formed by weighing the benefits and costs of interacting with each other.