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Two Researchers Who Compared Extemporaneous and Memorized Modes of Delivery

question 31

Multiple Choice

Two researchers who compared extemporaneous and memorized modes of delivery concluded that the mode is not what makes the speaker effective; instead,it is the


Definitions:

Appraisal Costs

Costs that are incurred to identify defective products before the products are shipped to customers.

Quality Costs

Expenses associated with preventing, detecting, and correcting defective work, including costs of inspections, tests, and warranties.

Prevention

Measures or actions taken to reduce the risk of errors, defects, or damages in a production process or operation.

Appraisal

An evaluation, usually by an expert, to determine the value of a property or asset.

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