Which of the Following Is Not a Customer Touch Point

question 106

Multiple Choice

Which of the following is not a customer touch point?

• A)Telephone contact
• B)E-mail
• C)Websites
• D)Customer visits to a store
• E)None of these-all are touch points

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Definitions:

Tenodynia

Pain in a tendon, often caused by overuse or inflammation.

Tendon

A tough band of fibrous connective tissue that usually connects muscle to bone and is capable of withstanding tension.

Pain

An unpleasant sensory and emotional experience associated with actual or potential tissue damage or described in terms of such damage.

Myosarcoma

A malignant tumor derived from muscle tissue, an aggressive form of cancer affecting the connective tissues of the muscles.