A ________ System Tracks All Communications Between the Company and the Customer

question 65

Multiple Choice

A ________ system tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.

• A) contact management
• B) product knowledge
• C) sales forecasting
• D) sales lead tracking

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Definitions:

Java.lang Package

The fundamental package in the Java programming language that provides classes essential to the language's programming, such as String, System, and Thread.

JavaBean

A reusable software component that follows specific conventions: it must be serializable, have a no-argument constructor, and allow access to properties using getter and setter methods.

Programming Technique

A method or approach used in software development to solve problems or accomplish tasks.

Sockets

Endpoints for sending and receiving data across a network, allowing for communication between different processes or systems.