Overstock's Chatbot,called Mila,_________

question 65

Multiple Choice

Overstock's chatbot,called Mila,_________.

• A)allows customers to describe what they are looking for instead of just choosing from standard options
• B)asks shoppers to input their skin type and then suggests beauty tips and products tailored to their needs
• C)automates the simple but time-consuming process of requesting sick leave
• D)provides a list of recommendations and enables customers to have a real-time dialogue with the bot

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Definitions:

Therapy Group

A form of psychotherapy involving a small group of individuals who share common issues and are guided by a trained therapist to discuss and work through these issues together.

Johari Window

A model used to enhance understanding between individuals, outlining four areas: what is known to the self and others, known to self but not others, known to others but not the self, and unknown to both.

Self-Disclosure

The act of sharing intimately personal information about oneself with others.

Hidden Area

In the context of the Johari Window, it refers to information about oneself that is known to others but unknown to oneself.