________ CRM Systems Are Interactive Systems That Enable Organizations to Conduct

question 128

Multiple Choice

________ CRM systems are interactive systems that enable organizations to conduct communications related to sales, marketing, and customer service activities through portable devices for the purpose of building and maintaining relationships with its customers.

• A) On-demand
• B) On-premise
• C) Open-source
• D) Mobile

---

Definitions:

Simple Random Sample

A sample in which each member of the population has an equal chance of being selected.

Finite Population

A population set that contains a countable number of individuals or observations.

Nonsampling Error

Any difference between the value of a sample statistic (such as the sample mean, sample standard deviation, or sample proportion) and the value of the corresponding population parameter (population mean, population standard deviation, or population proportion) that is not the result of sampling error. These include but are not limited to coverage error, nonresponse error, measurement error, interviewer error, and processing error.

Nonresponse Error

Nonsampling error that results when some segments of the population are either more or less likely to respond to the survey mechanism.