PricelineCom Needed a New Customer Contact Center Because the Online

question 103

True/False

Priceline.com needed a new customer contact center because the online travel industry blossomed and pricing became cutthroat such that they needed to move faster.

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Definitions:

Northwestern Europe

A geographical region in Europe that includes countries like the United Kingdom, Ireland, the Netherlands, Germany, and the Nordic countries, known for its distinct climate, economic development, and culture.

Latin America

A region in the Western Hemisphere, comprising countries where Romance languages are spoken, notably Spanish, Portuguese, and French.

Americanize Immigrants

The process of assimilating immigrants into American culture, encouraging them to adopt American customs, values, and language.

Constitutional Rights

Rights afforded to individuals by the constitution of a country, safeguarding freedoms and equality under the law.