Customers Want to Be Heard and to Know Whether Other

question 79

True/False

Customers want to be heard and to know whether other customers agree with them, so retailers should allow customers to post reviews and ratings for the best social computing results.

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Definitions:

Cognitive Therapy

A form of psychotherapy that emphasizes the importance of thinking patterns in influencing behavior and emotions, aiming to change negative thought patterns.

Attention Deficit Hyperactivity Disorder (ADHD)

A neurodevelopmental disorder characterized by inattention, hyperactivity, and impulsivity.

Internalized Beliefs

Deeply held convictions or attitudes that individuals accept as true and that influence their behavior and perception.

Homeless Individual

A person without a permanent dwelling who may live on the streets, stay in shelters, missions, abandoned buildings, or in unstable living conditions.