Chevron's Initial Effort to Update Its Business Processes Was Followed

question 39

Multiple Choice

Chevron's initial effort to update its business processes was followed by several smaller, employee-driven _________ initiatives (many that used the Six Sigma improvement methodology) .

• A) BPC
• B) BPI
• C) BPM
• D) BPR

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Definitions:

Habit Method

A technique in behaviorism for forming or breaking habits through repeated practice and reinforcement.

Tolman

An American psychologist known for his work on cognitive maps and latent learning, suggesting that behavior is purposeful and goal-directed.

Specific Outcomes

The distinct results or consequences that can be expected from a certain action or event, often used in the context of goal setting and achievement.

Behavior

refers to the actions or reactions of an organism, usually in relation to its environment.