Customers of a Business Process Can Be Either Internal or External

question 147

True/False

Customers of a business process can be either internal or external to the organization.

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Definitions:

Imagination Inflation

A phenomenon where imagining an event can increase confidence in the false belief that the event actually occurred in the past.

Sensory Memory

The shortest-term element of memory that allows individuals to retain impressions of sensory information after the original stimulus has ceased.

Visualizing

The process of forming mental images or scenarios to comprehend, explore, or analyze situations, concepts, or plans.

Misinformation Effect

The phenomenon where a person's recall of an event becomes less accurate due to the introduction of misleading post-event information.