Which Statement Best Addresses the E-Commerce Success Factor of Selection

question 35

Multiple Choice

Which statement best addresses the e-commerce success factor of selection and value?

• A) "I don't want to browse through a slow website or buy from a site where paying takes too long."
• B) "Your prices don't have to be the lowest on the Web as long as you have a reputation for high quality, guaranteed satisfaction, and customer support."
• C) "I want to know about sales when I log onto a site and get free shipping if the value of my order exceeds a certain amount."
• D) "I want to receive the exact product that I ordered, within the timeframe promised."

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Definitions:

Dialectical Behavioral Therapy

A type of cognitive-behavioral therapy that emphasizes the psychosocial aspects of treatment, focusing on the importance of a therapeutic relationship, acceptance, and understanding.

Serotonin Reuptake Inhibitors

A class of drugs that are typically used as antidepressants in the treatment of major depressive disorder and anxiety disorders by increasing serotonin levels in the brain.

Obsessive-compulsive Personality Disorder

A personality disorder characterized by a preoccupation with orderliness, perfectionism, and mental and interpersonal control, at the expense of flexibility, openness, and efficiency.

DSM-5 Dimensions

The dimensional model of pathology outlined in the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, describing various aspects of mental disorders, including severity, duration, and impact on functioning.