Most Companies Are Building E-Business and E-Commerce Websites to Achieve

question 36

Multiple Choice

Most companies are building e-business and e-commerce websites to achieve all of the following goals except:

• A) Generate new revenue from online sales
• B) Increase foot traffic at brick and mortar locations
• C) Reduce transaction costs
• D) Increase the loyalty of existing customers via Web customer service and support

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Definitions:

Bill Gore

The founder of W.L. Gore & Associates, a company known for its innovative corporate culture and the development of Gore-Tex materials.

Empowered Teams

Groups of individuals who are given the autonomy, resources, and skills to make decisions within their areas of responsibility, enhancing their effectiveness and satisfaction.

Extend Fairness

The act of broadening or applying just and equitable treatment in more situations or towards a greater number of people.

Developmental Sequence

A chronological order of stages or steps that illustrate the progression or growth of an organism, system, or process over time.