A Customer-Focused Business Can Build Customer Value and Loyalty By

question 104

Multiple Choice

A customer-focused business can build customer value and loyalty by:

• A) Making a loyal customer feel special with website personalization
• B) Letting customers place orders directly, or through distribution partners
• C) Letting customers check order history and delivery status
• D) All of the choices are correct.

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Definitions:

Fair Treatment

The principle of dealing with others in a way that is right, equitable, and free from bias or favoritism.

Minimum Standards

The lowest acceptable limits set by regulation for various criteria, such as working conditions, product quality, or safety requirements.

Criminal Matter

A legal case or issue that pertains to crimes, which are offenses against the state or the public.

Judge

An official appointed to decide cases in a court of law.