The Consequence of Failing to Establish How Good IT Services

question 32

Multiple Choice

The consequence of failing to establish how good IT services really need to be is:

• A) The company may fail to develop an IT platform that furthers its strategy, despite high IT expenditures
• B) Excessive technical and process standardization limits the flexibility of business units
• C) IT is overwhelmed with projects that have little companywide value
• D) The company may pay for service options that, given its priorities, aren't worth the money

---

Definitions:

Civil Rights Act of 1991

A landmark United States labor law that strengthened the rights of employees regarding workplace discrimination, making it easier to bring discrimination lawsuits and obtain jury trials and damages.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that can affect an individual's employment, interfere with an individual's work performance, or create a hostile or offensive work environment.

Appropriate Authority

An individual or body that holds the necessary power or permission within a specific context to make decisions, enforce rules, or grant approvals.

Sexual Harassment

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature, often occurring in the workplace or academic settings.