The External Business Environment Consists of All the Elements Outside

question 73

True/False

The external business environment consists of all the elements outside a company that can affect its performance.

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Definitions:

Fear

An emotional response to a perceived threat, which can cause physiological and behavioral changes as a form of adaptation.

SOLER

An acronym for a communication technique used in counseling and therapeutic settings, standing for Squarely facing the speaker, Open posture, Leaning slightly forward, Eye contact, and Relax while listening.

Active Listening

Listening attentively with the whole person—mind, body, and spirit. It includes listening for main and supportive ideas; acknowledging and responding; giving appropriate feedback; and paying attention to the other person's total communication, including the content, intent, and feelings expressed.

Relax

The process of making or becoming less tense or anxious; a physical and mental state of reduced stress or effort.