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Juanita has been watching Bugs Bunny on TV while mom prepares lunch in the kitchen.As they sit down to lunch,Juanita says to her mother "Wasn't that a funny thing that Bugs did?" When her mother says she didn't see the cartoon,Juanita gets upset and insists that her mother must have seen it,because it was on the TV.Which stage of development is Juanita at?
Discussion
An exchange of ideas, opinions, or information through conversation, aiming for mutual understanding or decision-making.
Customer Benefit Approach
An approach whereby the salesperson asks questions that imply that the product will benefit the prospect.
Critical Needs
Essential requirements or factors that must be addressed or fulfilled to ensure the success or survival of a project, initiative, or business operation.
Probes
Questions or statements designed to gather more information, clarify understanding, or uncover needs and preferences during a conversation or sales process.
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