Which Two Types of Learning Share the Characteristic of Showing

question 84

Multiple Choice

Which two types of learning share the characteristic of showing a sudden and dramatic improvement in performance?

• A) latent learning and insight learning
• B) vicarious learning and modelling
• C) classical conditioning and operant conditioning
• D) spatial learning and observational learning

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Definitions:

Mass Services

Services provided on a large scale to a broad population where individual customer interactions are relatively uniform and low in complexity.

Process Costing

A costing method used in industries where production is continuous, assigning costs to units of output on the basis of average costs for each process or department.

Labour

Labour refers to human work effort, both physical and mental, used in the production of goods and services.

Back Office

The back office consists of the administrative and support personnel in a company who are not client-facing, responsible for functions such as settlements, clearances, record maintenance, and IT services.