A Bank Is Interested in Improving the Time It Takes

question 40

Multiple Choice

A bank is interested in improving the time it takes to complete transactions at teller windows.The goal is to have no transaction take more than 5 minutes.What name do we give the quantity "5 minutes"?

• A)The upper control limit
• B)The upper tolerance limit
• C)The upper specification limit
• D)The upper capability limit

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Definitions:

Zygomatic

Pertaining to the zygomatic bone, which is one of the bones that forms the cheek and part of the eye socket.

Lacrimal

Relating to the tears or the tear system, including glands and ducts involved in tear production and removal.

Tailbone

The terminal end of the vertebral column in humans and certain other creatures, formally known as the coccyx.

Coccyx

The small tailbone at the lower end of the vertebral column, comprising three to five fused vertebrae.