Quality Ratings of a New Line of Take-Home Refrigerated Entrées

question 28

Multiple Choice

Quality ratings of a new line of take-home refrigerated entrées were obtained from three randomly formed groups of customers who were exposed to different types of advertisements about the product.One group,with 55 customers,saw ads that were designed to undermine their expected positive association of quality with advertisements;a second group of 36 customers saw ads that were designed to affirm their positive association of quality with advertisements;the third group with 36 subjects served as the control group.The following is the ANOVA table obtained from the data in the study.(Some entries have been replaced by _**.) What is the value of the F statistic for testing that the three group means are equal?

• A)15.28
• B)10.19
• C)4.06
• D)7.15
• E)Not within ± 1 of any of the above

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Definitions:

Preventive Discipline

Action taken prior to an infraction to encourage employees to follow standards and rules.

Rule Infraction

A violation or breach of workplace rules, policies, or expectations.

Open-door Policy

A management practice that encourages open communication and accessibility between employees and senior management.

Suggestion Systems

Formal methods of generating, evaluating, and implementing employee ideas.