Which Type of Survey Would Be Most Helpful When Research

question 75

Multiple Choice

Which type of survey would be most helpful when research subjects have varying reading levels?

• A) mail surveys
• B) face-to-face surveys
• C) archival surveys
• D) electronic surveys

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Definitions:

Empowerment

The process of granting individuals or groups the power and autonomy to make decisions, take action, and contribute to organizational goals.

Intangible

A quality or attribute that cannot be physically touched or quantified easily, such as reputation or brand value.

Kaizen

A Japanese philosophy emphasizing continuous improvement in all aspects of life, including the workplace, through small and incremental changes.

TQM Managers

Managers who are responsible for implementing Total Quality Management principles, focusing on continuous improvement and customer satisfaction.