A Company That Repairs and Maintains HVAC Systems for Businesses

question 56

Multiple Choice

A company that repairs and maintains HVAC systems for businesses wants to assign three service teams to three geographical zones, one team to each zone. Because of the familiarity with each team to the companies located in a zone, there are differences in the efficiencies of each team, reflected in the service costs. The matrix below shows the service costs (in thousands of dollars) for each team in each zone. Assign each team to a zone that minimizes cost.

• A) Assign T1 to zone A, T2 to zone B, and T3 to zone C.
• B) Assign T1 to zone A, T2 to zone C, and T3 to zone B.
• C) Assign T1 to zone B, T2 to zone A, and T3 to zone C.
• D) Assign T1 to zone B, T2 to zone C, and T3 to zone A.
• E) Assign T1 to zone C, T2 to zone A, and T3 to zone B.

Identify the basic dimensions of research in applied social psychology.

Comprehend the quasi-experimental design and its limitations, including the lack of random assignment.

Recognize the factors that contribute to the external validity of a study.

Acknowledge the role of qualitative research methods in exploring the meanings people attach to problems or issues.

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Definitions:

Cognitive Learning

A process of acquiring new knowledge and understanding through thought, experiences, and the senses.

Scientific Method

A systematic, logical approach used in scientific research to formulate, test, and validate hypotheses through experimentation and observation.

Attitude Formation

The process by which individuals develop their outlook and opinions towards objects, people, or events based on experience and information.

Behavioral Learning

A theory that explains how people learn new behaviors through conditioning, either by associating two stimuli or by rewards and punishments.