A Graduate Research Assistant "Moonlights" at the Short Order Counter

question 63

Multiple Choice

A graduate research assistant "moonlights" at the short order counter in the student union snack bar in the evenings. He is considering asking for help taking orders, but needs to convince the management that they should hire another student. Because he is taking a simulation class, he thinks it may be the perfect way to convince management to hire more help if he can show that customers have to wait a long time. When a customer arrives, he takes their order and their payment, prepares the food, gives it to the customer, and then takes the order from the next person in line. If someone arrives while he's cooking an order, they have to wait until he's completed the current order. He has simulated 5 orders.


$$\begin{array} { | c | c | c | c | c | c | } \hline \begin{array} { c } \text { Customer } \\\text { Number }\end{array} & \begin{array} { c } \text { Time of } \\\text { Arrival }\end{array} & \begin{array} { c } \text { Time } \\\text { Order } \\\text { Taken }\end{array} & \begin{array} { c } \text { Order } \\\text { Prep } \\\text { Time }\end{array} & \begin{array} { c } \text { Customer } \\\text { Receives } \\\text { Food }\end{array} & \begin{array} { c } \text { Customer } \\\text { Wait } \\\text { Time }\end{array} \\\hline 1 & 2 & 2 & 4 & 6 & 0 \\\hline 2 & 14 & 14 & 7 & & \\\hline 3 & 19 & & 6 & & \\\hline 4 & 28 & & 8 & & \\\hline 5 & 33 & & 4 & & \\\hline\end{array}$$
-Average customer waiting time is:

• A) 1 minute
• B) 2 minutes
• C) 2.5 minutes
• D) 3 minutes

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Definitions:

Homophobia

Prejudice, fear, or discrimination against homosexual individuals and homosexuality.

Cultural Definition

This encompasses the shared meanings, values, norms, and practices of a particular group that guide their behavior and interpretation of the world, often distinguishing one culture from another.

Sex/Gender Distinction

The differentiation between 'sex', typically referring to biological differences, and 'gender', which refers to the roles, behaviors, activities, and attributes that a given society considers appropriate for men and women.

Binary Construction

A conceptual framework that divides things into two mutually exclusive categories, often used to describe simplified distinctions in society, such as male/female or right/wrong.