The Local Grocery Store Consists of Two Cashiers

question 70

Short Answer

The local grocery store consists of two cashiers. The customers arrive at the checkout according to the Poisson distribution and the service times are based on negative exponential distribution. The average customer service time is 4 minutes and the average time between the arrivals of successive customers is 3 minutes. Assume that customers equally divide themselves between the two cashiers.
-On average, how many customers are waiting in line to be served?

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Definitions:

Customer Relationships

The interactions and engagement between a business and its customers, focusing on long-term retention and satisfaction.

CRM Technologies

Tools and software used by businesses to manage customer data and interactions, streamline operations, and improve customer relationships.

Safeguards

Measures or mechanisms put in place to protect against potential harm or ensure security.

Lucrative

Generating a significant profit or financial gain, often used to describe business ventures or investments.