A Single-Server Waiting Line System Has an Arrival Pattern Characterized

question 82

Multiple Choice

A single-server waiting line system has an arrival pattern characterized by a Poisson distribution with 3 customers per hour. The average service time is 12 minutes. The service times are distributed according to the negative exponential distribution.
-A system has 5 servers. Customers arrive at a rate of 6 per hour and service time is 20 minutes. What is the system utilization?

• A) .83
• B) .40
• C) .50
• D) 20

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