A Manager Is Trying to Improve a Single-Server Queueing System

question 29

Multiple Choice

A manager is trying to improve a single-server queueing system through automation. The average service time is 20 minutes per customer, exponentially distributed, and the arrival rate is 16 customers per 8-hour day (Poisson arrivals) . The automated system will have a constant service time of 16 minutes. The effect of this change will

• A) decrease utilization.
• B) increase waiting time.
• C) decrease waiting time.
• D) have no effect since the service time is unchanged.

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Definitions:

Infant Cues

are signals or behaviors exhibited by babies to communicate their needs, such as hunger, discomfort, or the need for sleep or attention.

Disorganized-Disoriented Attachment

A type of attachment marked by inconsistent or contradictory behavior patterns in children towards their caregivers.

Dazed

Dazed describes a state of being bewildered or unable to think clearly, often resulting from shock, surprise, or a minor blow to the head.

Confused

Experiencing difficulty in understanding or making sense of something, often resulting in uncertainty or indecision.