An Automotive Center Keeps Tracks of Customer Complaints Received Each

question 4

Multiple Choice

An automotive center keeps tracks of customer complaints received each week. The probability distribution for complaints can be represented as the table shown below. The random variable xi represents the number of complaints, and p(xi) is the probability of receiving xi complaints.
$\begin{array}{|c|c|c|c|c|c|c|c|}\hline x_{i} & 0 & 1 & 2 & 3 & 4 & 5 & 6 \\\begin{array}{c}\end{array} & & & & & & & \\\hline & & & & & & & \\& & & & & & & \\\begin{array}{c}\end{array} p( x_i) & .10 & .15 & .18 & .20 & .20 & .10 & .07 \\\hline\end{array}$

The area under the normal curve represents probability, and the total area under the curve sums to:

• A) 0
• B) 0.5
• C) 1
• D) 2

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Definitions:

Communication Channel

The means by which you convey your message.

Gatekeepers

Gatekeepers are individuals or policies that control access to information, resources, or decision-makers, often found in media, organizations, and various industries.

Departmental Heads

Leaders or managers in charge of specific departments within an organization, responsible for the direction and performance of their areas.

Top Management

The highest level of executives and administrators responsible for setting strategic goals and making critical business decisions for an organization.