Note: This Question Requires the Use of the Queueing Simulator

question 20

Multiple Choice

Note: This question requires the use of the Queueing Simulator spreadsheet in Excel. Use the queueing simulator to simulate a queueing system with 3 servers, uniform interarrival times between 20 and 50 seconds and exponential service times with an average of 75 seconds. Use a simulation run length of 10,000 arrivals. What is the point estimate for the total amount of time a customer will spend in the system?

• A) 75 seconds
• B) 90 seconds
• C) 105 seconds
• D) 120 seconds
• E) 135 seconds

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Definitions:

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