Note: This Question Requires the Use of the Queueing Simulator

question 20

Multiple Choice

Note: This question requires the use of the Queueing Simulator spreadsheet in Excel. Use the queueing simulator to simulate a queueing system with 3 servers, uniform interarrival times between 20 and 50 seconds and exponential service times with an average of 75 seconds. Use a simulation run length of 10,000 arrivals. What is the point estimate for the total amount of time a customer will spend in the system?

• A) 75 seconds
• B) 90 seconds
• C) 105 seconds
• D) 120 seconds
• E) 135 seconds

---

Definitions:

Theoretical Significance

The importance or relevance of a concept or finding within a theoretical framework or body of knowledge, often indicating implications for understanding and further research.

Researcher's Expectations

The beliefs or biases a scientist may hold regarding the outcome of an experiment, which can influence the interpretation of data.

Study Influence

The examination of how various factors impact or change behaviors, attitudes, or outcomes in research or practical contexts.

Tourette's Syndrome

A neurological disorder characterized by repetitive, stereotyped, involuntary movements and vocalizations called tics.